Customer Testimonials

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DealerRater Apr 20, 2024

quick , patient, and tries to get best offer to benefit your situation but more importantly willing to help out customers having great service

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DealerRater Apr 18, 2024

This was the easiest dealership I have worked with. Alejandro was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Miami Lakes Automall

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Google Apr 18, 2024

Rj was the best very knowledgeable and professional and all the staff was very kind and helpful. Loving my Prius!

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Google Apr 16, 2024

Friendly staff. Steven is my service advisor. He’s definitely the only person my whole family goes to

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Google Apr 16, 2024

(Translated by Google) Thank you very much Armando for the good service (Original) Muchas gracias armando por el buen servicio

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Google Apr 16, 2024

(Translated by Google) Alberto Leyva excellent, all very grateful to Richard the manager. (Original) Alberto Leyva excelente todo muy agradecido con Richard el manager.

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Google Apr 16, 2024

Rj was very helpful with my purchase best experience

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Google Apr 16, 2024

Thanks to rj he was very fast and professional

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Google Apr 14, 2024

We have purchased three vehicles from Miami Lakes Automall in the past few years. Always been very happy with the service and a special shout out to my salesman Luis who really went the extra mile!

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Google Apr 13, 2024

(Translated by Google) Thank you very much Armando for the service at Miami lakes Automall jeep dealer (Original) Muchas gracias armando por el servicio en Miami lakes Automall jeep dealer

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Google Apr 13, 2024

“I recently purchased a 19 ram rebel 1500 from salesman victor at Miami lakes auto mall from out of state and I couldn’t be happier with the experience. Victor was patient, friendly, and never made me feel pressured. He made the entire process smooth and stress-free and was honest, and transparent, I highly recommend victor and Miami lakes auto mall to anyone in the market for a new vehicle!’’

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Google Apr 13, 2024

2nd car in a week thank God first and foremost and especial thanks to Lance and Roberto who made this happened again these guys are phenomenal and professional and will work to get you the best deal on car. Miami Lakes auto mall makes you feel at home, highly recommend!

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Google Apr 12, 2024

Great communication and great service carried out by my service advisor Jean and the technicians

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Google Apr 12, 2024

(Translated by Google) When you ask for Armando!! You give excellent service!! Thanks Armando 🙏 (Original) Cuando vayan preguntas por Armando !! Das excelente servicio!! Gracias Armando 🙏

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Google Apr 11, 2024

Our service experience was the best Armando Escudero took care of us he was efficient and very knowledgeable thank you for an amazing treatment!

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Google Apr 11, 2024

(Translated by Google) VIP coordinator!! Roblero David Calero. Thank you very much for everything, delighted!!!! One of the best experiences. Thanks Sergio and Robert!! (Original) Coordinador vip!! Roblero David calero. Muchísimas gracias por todo, encantada!!!! De las mejores experiencias. Gracias Sergio y Robert!!

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Google Apr 11, 2024

Just wanted to say Alberto and Mike Pelegrín help me find my wife’s car of her dreams and made the car buying experience amazing thank u guys again for everything

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DealerRater Apr 10, 2024

Always fast and quick never a disappointment every time I get my car service it drive smooth

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Google Apr 10, 2024

Great service Armando was very helpful

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Google Apr 10, 2024

Best service by Armando.

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Google Apr 10, 2024

(Translated by Google) Many thanks to Armando Escudero, the best service advisor. (Original) Muchísimas gracias a armando escudero el mejor service advisor

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Google Apr 9, 2024

Just wanted to say that i had a amazing exeperience with dayan and mike pelegrin , they really helped me out with my new carbeven with my not so great credit ty u all again boys

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Google Apr 9, 2024

(Translated by Google) Excellent service from the seller Dayan González and the financier Michael Pelegrín, I recommend them 100%. (Original) Excelente servicio del vendedor Dayan González y del financista michael Pelegrín , se los recomiendo 100 %

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Google Apr 9, 2024

Elison worked endlessly to make sure I walked out with the car I wanted. He was very patient & efficient. I didn’t only walked out satisfied I also walked out with a great deal.

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Google Apr 9, 2024

This is one of 2 cars we purchased in the past 2 days!!!! The service here is first class. Our family was treated like royalty. Our kids got their first car and the process was made super easy. I highly recommend Miami Lakes Auto mall , if you’re looking for quality and great customer service. When you go Luis V. & Chris

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Google Apr 9, 2024

Roberto Calero hooked me up. Shout out to the finance manager Sergio! Gotta take away a star for not giving me at least half a tank of gas

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Google Apr 9, 2024

Michael and Natalie were thoughtful, friendly, efficient and well-informed during our purchase. They made our day!

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Google Apr 9, 2024

Michael and Natalie helped me to purchase a Kia Forte today! Lovely experience! They answered all my questions, were super patient and informative. Excellent customer service!!

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DealerRater Apr 9, 2024

The place was great, people were friendly and accommodating, helpful, easy and quick process. Everyone was a pleasure to work with.

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Google Apr 8, 2024

In a time where getting good service I was blown away with the quality of the service, the quality of the people working at the dealer. What an amazing experience buying a car here. If you’re on the fence on buying a car, this is the place. This is what buying a car should be like

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Google Apr 8, 2024

Alain and Michael made buying our vehicle such a smooth enjoyable experience. In today’s day and age it’s hard to experience great service so if you’re in the market for a vehicle, come here. You will not be disappointed. They didn’t just treat us like customers… they treated us like friends. Thank you so much!

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Google Apr 8, 2024

(Translated by Google) Very good service and attention from Mr. Armando. Excellent (Original) Muy buen servicio y atencion del señor Armando. Exelente

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Google Apr 8, 2024

Mike and Javier were super awesome with helping us with the purchase of our son’s first vehicle!! They both were super knowledgeable of the vehicle they were selling us and Mike made the paperwork portion stress free!! If you are ever at Miami Lakes Automall, don’t hesitate to ask for Javier and I hope you can get Mike to do your finance cause they both rock!!

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Google Apr 8, 2024

Mike and Javier have helped me with my first ever vehicle! It was a very informing and amazing experience. I enjoyed their humor throughout the whole process and their determination. They are amazing people and I will definitely come back here in the future!

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Google Apr 8, 2024

(Translated by Google) Excited, grateful, happy... I don't know how many words to express to show my satisfaction with the work of excellence of Jose"JJ"González and Frank González.. I found these wonderful people who totally met my expectations, the attention they gave me was unmatched 🙏🏻. I highly recommend them..more 💯 Thank you… (Original) Emocionada, agradecida,feliz… No sé cuántas palabras expresar para demostrar mí satisfacción con el trabajo de excelencia de Jose"JJ”González y Frank González .. Di con estas maravillosas personas que cumplieron mis expectativas totalmente,la ...

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Google Apr 8, 2024

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Google Apr 8, 2024

Amazing experience with Alberto Leyva he was very knowledgeable and helpful since we arrived . Richard and Daniel we are very helpful with the financial portion all three of them made this deal happen in a very smooth and reassuring way.

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DealerRater Apr 7, 2024

Una atención excelente de todos en especial de Luis de Armas y Yoandry Garcés (Financista), Muchas Gracias.

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Google Apr 7, 2024

God

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Google Apr 7, 2024

Thank God first of all but a special thank you to Roberto Callero who did an awesome job with the purchase and Lance with finance dept who made it happen. I highly recommend Miami Lakes auto mall!

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Google Apr 7, 2024

Mike and Tony offered me an excellent experience buying my new Kia. Very professional, explained everything step by step. I was able to get out of the dealer on a new car in less than the time I expected the deal to be done. Thank you

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Google Apr 7, 2024

(Translated by Google) Everything was super fast, Boris found the car I wanted and helped me with the entire process. When I arrived with Chris, the financier, the treatment was professional and very polite. (Original) Fue todo super rapido boris encontro el carro que yo deseaba y me ayudo con todo el proceso , cuando llegue con chriss el financista el trato fue profesional y muy educado

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Google Apr 6, 2024

Armando thanks for your amazing service and help today.

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Google Apr 6, 2024

Armando provided excellent service! Answered Al our questions and made our Saturday morning!

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Google Apr 6, 2024

The service are very fast and employees very professional

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Google Apr 6, 2024

(Translated by Google) Very good service from the service advisor Armando, very attentive and fast, the service I recommend it 100% (Original) Muy buen servicio por el service advisor Armando muy atento y rápido el service lo recomiendo 100%

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Google Apr 6, 2024

I couldn’t be more pleased with the service I received from Roberto Calero, Alejandro Vega and Sergio Sordo. They truly understand customer service and really listened to what I was looking for so doing business with them was effortless. I love my car and highly recommend this A++ team!

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Google Apr 5, 2024

I made an internet purchase from this dealership. I found the customer service to be awesome. When I requested different photos of the vehicle, I got them. They even washed the vehicle and drove it into the parking lot at mid day to ensure the pictures were as clear as possible. They moved the paperwork quickly after we settled on a price and found a shipping company to transport it to Virginia for me. A hiccup occurred with shipping, not their fault, that caused a delay and they negotiated a reduction in the shipping fee for me because of it. ...

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Google Apr 5, 2024

(Translated by Google) Thank you very much Armando, for excellent treatment and customer service, really, I am super grateful, thank you once again (Original) Muchas gracias armando , por un excelente trato y servicio al cliente, de verdad, estoy súper agradecido,, una ves más gracias

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Google Apr 5, 2024

(Translated by Google) Today I had the opportunity to buy and give myself the new Chevrolet silverado rst 2024 red, which was beautiful and luxurious and with great capacity and to have Ramón the seller who was very professional and helped me find what I wanted, I recommend it to you And as the saying goes, a luxury is a big deal? Now with the financing......!$$ (Original) Hoy tuve la oportunidad de comprar y regalarme la nueva Chevrolet silverado rst 2024 red, que de hermosa y lujosa y con una gran capacidad y de contar con Ramón el vendedor qué ...

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Google Apr 4, 2024

(Translated by Google) Excellent customer service and variety of brands and vehicles (Original) Excelente atención al público y variedad de marcas y vehículos

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Google Apr 3, 2024

(Translated by Google) Many thanks to Armando for his service, safe return, (Original) Muchas gracias a armando por su servicio seguro regreso,

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Google Apr 3, 2024

(Translated by Google) Thanks to Armando for his excellent help and attention in guiding my car to the completion of all services. (Original) Gracias a Armando por su excelente ayuda y atención para guiar mi carro a la realización de todos los servicios.

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Google Apr 3, 2024

Elison Jeanlouis is the best seller, he go to help you to find the car for you with the best price. Recommend

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Google Apr 2, 2024

Julio Bardina was amazing! He will do whatever it takes for you to buy your car!! He was super reliable and made me feel like family. Would for sure recommend to do your shopping here! Devin Harvey was my sales person he was amazing as well he jumped right in and was by Julio’s side ready to go! Thank you guys both!!!

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Google Apr 2, 2024

Thank you Armando! Great service!

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Google Apr 1, 2024

Alberto Leyva was outstanding in showing me my options. He also was very knowledgeable about the cheverlet Siverado and very tentive to my needs. Thank you for putting me in my new Silverado. 🤜🏽🤛🏽💪🏾🙏🏾

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Google Apr 1, 2024

I am very grateful for Alberto Leyva the process was smooth. He was respectful and patient.

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Google Apr 1, 2024

It’s been a while since I purchase a new vehicle and was kind of dreading it, but the ppl at Miami Lakes Automall (Kia) truly made the experience painless. Everything was very easy and rather quick. Mr. Pelegrin really made the finance process so easy and was very helpful with his guidance regarding the various options I had. After the experience I had I’ve recommended Miami Lakes Automall to a few friends and family and all have been every appreciative for the recommendation.

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DealerRater Mar 31, 2024

I was treated like a valuable customer. I was in and our in a short time.

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Google Mar 31, 2024

(Translated by Google) I want to first thank God for this opportunity today to go out with my new car, also thank the best sales agent in this place ROBERTO CALERO and the financial director LANCE AND ALEJANDRO VEGA MANAGER OF MITSUBISHI thank you from the bottom of my heart (Original) Quiero agradecerle primero a Dios por esta oportunidad de hoy salir con mi carro nuevo , también agradecer al mejor agente de ventas de este lugar ROBERTO CALERO y al director financiero LANCE Y ALEJANDRO VEGA MANAGER DE MITSUBISHI gracias de corazón

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Google Mar 31, 2024

(Translated by Google) Thank you Robert Calero First Thank God also to Robert Calero for his efficient management and excellent service also thank you Lance Director of Finance and Alejandro Vega GM for your management I recommend to all of Florida (Original) Gracias Robert Calero Primero Gracias a Dios también a Robert Calero por su gestión efeciente y excelente atención también gracias Lance Director de Finanzas y Alejandro Vega GM por su gestión recomiendo a toda Florida

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Google Mar 31, 2024

Just want to say Brandon and Mike Pelegrín helped me with my new car , they really took the time with me and my family thanks again guys

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Google Mar 30, 2024

Excellent Job from Roberto Calero, Cristofer Rodriguez and Alejandro Vega. They are a great team to work with.

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Google Mar 30, 2024

Rj and Andy were the best very good customer service

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Google Mar 30, 2024

Rj was very helpful this was a pleasant experience

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Google Mar 30, 2024

Best sales rep ever Alberto Leyva! Thank you so much for all your help! It was an amazing experience! 😊

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Google Mar 30, 2024

(Translated by Google) Thanks to Roberto, the attention was fantastic, excellent experience, Yoandris and Lance, tremendous in finance, thank you family, Miami Lakes Automall. (Original) Gracias a Roberto la atención fue fantástica exelente experiencia Yoandris y Lance tremendos en finanzas gracias familia miami lakes automall

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Google Mar 29, 2024

(Translated by Google) Excellent experience, exceptional service and very good attention that we received with Carlos Gómez and Irving González. (Original) Excelente experiencia, servicio excepcional y muy buena atención la que recibimos con Carlos Gómez y Irving González.

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Google Mar 28, 2024

Best car shopping experience. Roberto supervisor was very knowledgeable and helpful. Robert K. Was very fair and helpful during this process. Yoandrys in finance was also very helpful and made this a smooth car transition.

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DealerRater Mar 27, 2024

The salesman was great. But the suv was filthy when delivered. I'm going to have to take it to be detailed.

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Google Mar 27, 2024

I was helped by Armando for my oil change and tire rotation service. He was very helpful with my account and provided great, honest, and painless service. Always a great experience here

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Google Mar 27, 2024

Luis was great, and the process was painless and quick. The finance department was awesome along with car insurance on site as well. I will definitely recommend them. Go see Luis!

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Google Mar 27, 2024

(Translated by Google) Today was an exceptionally wonderful day with the support of the sales coordinator Roberto Calero, who was diligent and efficient throughout the process, to acquire my Mitsubishi Outlander Top. A big thank you to Mr. Cristopher Rodríguez, finance manager and Alejandro Vega, GM of Mitsubishi. Totally recommended Miami Lakes automall to purchase your next car. (Original) El día de hoy fue un día excepcionalmente maravilloso con el acompañamiento del coordinador de ventas Roberto Calero, el cual fue diligente y eficiente en todo el proceso, para adquirir mi Mitsubishi Outlander Top. Un gran agradecimiento ...

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Google Mar 26, 2024

Armando delivered the best services.

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Google Mar 26, 2024

Armando Escudero is the best service manager. Excellent communication skills and respectful with exceptional service

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Google Mar 26, 2024

(Translated by Google) Excellent service, I came to do a recall and everything went well, thank you very much Armando Escudero (Original) Excelente servicio vine a hacer un recall y todo fue bien, muchas gracias armando escudero

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Google Mar 26, 2024

Service at Miami Lakes AutoMall today was amazing. Not only did Jim S. assist me with my oil change but Ms. Camila P. made the process even smoother and should I say swift. One of the main reasons why I come back to this location . I have two cars purchased from this exact location because the service I receive is what I look for when dealing with customers . I can relate myself being in the field of customer service so I was truly pleased with their services but mostly their hospitality. Thank you again Jim and Camila !

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Google Mar 26, 2024

I recently had the pleasure of working with Irving to secure financing for my new car, and I cannot express enough gratitude for the outstanding service I received. From start to finish, Irving went above and beyond to ensure that my car buying experience was seamless and stress-free. If you're in the market for a new car and want a smooth and hassle-free financing experience, I highly recommend reaching out to Irving at Miami Lakes Auto Mall. Their professionalism, knowledge, and dedication to customer satisfaction are truly unmatched.

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Google Mar 26, 2024

Thank you very much to Armando Escudero for a great and fast service and helping me on any question I asked

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Google Mar 25, 2024

(Translated by Google) Thanks to Armando Escudero for his service (Original) Gracias a armando Escudero por su servicio

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Google Mar 25, 2024

(Translated by Google) Cristhian Torres helped me very well in the purchase of my vehicle, very good seller and good person and also Roberto Matos in financing, thank you (Original) Cristhian Torres me ayudó muy bien en la compra de mi vehículo muy buen vendedor y buena persona e igual Roberto Matos en financiamiento gracias

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Google Mar 24, 2024

Cristhian Torres was the best he help me with all the process to get my dream car thank you so much and RJ in finance help me a lot too

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Google Mar 24, 2024

Rj was very nice and fast thankyou to him

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Google Mar 24, 2024

My second car sold by Luis V. The absolute best salesman at Miami Lakes Automall !!

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DealerRater Mar 24, 2024

Javier & Chris were amazing! I am so happy with my experience. My 2nd car bought at Miami lakes auto mall and am still impressed. Thank you so much!

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Google Mar 24, 2024

Maria and Mike pelegrin helped me with my new car they were very nice and calm with my family

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Google Mar 24, 2024

Me and my husband purchased our brand new car from rj he was very helpful

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Google Mar 24, 2024

Rj was very professional and helped us buy our hybrid very nice guy

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Google Mar 23, 2024

(Translated by Google) The best service from Armando Escudero (Original) El mejor servicio de armando escudero

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Google Mar 23, 2024

Jeep service was amazing today! Armando my rep always takes the best care and gives the best customer service every time I come to service my jeep wrangler. Thank you!

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Google Mar 23, 2024

Thank you very much Mateo Orozco for your very kind attention and very helpful service for the problem I had with my car that helped me solve it professionally 👍👍👍

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Google Mar 23, 2024

Thanks to Roberto Calero and Mike Pelligrin! Great experience!

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Google Mar 23, 2024

rj was very helpful he was the best finance manager ever

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Google Mar 23, 2024

Jim was amazing made me laugh throughout my entire experience I recommend going to him for your oil change

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Google Mar 23, 2024

Excellent service by Christian Torres and Irving , Recommended A+

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Google Mar 22, 2024

(Translated by Google) Hello, I am writing to give you my opinion about your employee Armando Escudero, sincerely his treatment was excellent, he explained everything I needed to know and he accompanied me to the car with an umbrella so I wouldn't get wet, this treatment is not very visible, that's why It is worthy of recognition. Thank you so much. (Original) Hola , les escribo para darle mi opinión sobre su empleado Armando Escudero , sinceramente su trato fue excelente, me explicó todo lo que necesitaba saber y me acompañó hasta el carro con una sombrilla para que ...

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Facebook Mar 22, 2024

If you have not invested with Mrs. Sandra Billy, then you should not give up on trading yet because you have not invested with the best forex and binary expert. This is my third time trading with the wrong person on the wrong platform until I found out about Mrs. Sandra Billy. She did a marvelous job with my $3,500 and I earned $11,000 in 7days. She's an expert to trust 100% legit and fast payout of profit. You have proven to me Mrs. Sandra Billy that trading pays and I will forever be grateful. God bless you, ma'am. Contact her ...

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Google Mar 22, 2024

Nicolas worked endlessly the whole day to get my husband and I in the car we wanted!! He showed us so many cars and didn’t stop until we left satisfied! He listened and tried to find the best vehicle right for us!! We had excellent customer service here and will be customers for life!!! Huge thank you to Nicolas and everyone that made our purchase successful ! We are very happy!

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Google Mar 22, 2024

Great services in special Alberto Cedeño and michael pelegrin. Very recommended!!!


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